How it Works

From first call to live automation.

We start by diagnosing how your business actually runs on the inside, then build in phases over a handful of weeks. One automation, live and saving you time every single day. Here's exactly how we get there.

The three phases

Click each step to explore it.

Phase 1

Diagnose

Before any code is written, we go inside your operation and map how it actually runs. Not a questionnaire. Real conversations with the people who do the work every day, following the messages, the handoffs, and the tab-switching that quietly eats the week. By the end we can point at exactly where time and money are leaking, and which fix pays back fastest.

You do

  • Walk us through a normal week
  • Show us the tools you use
  • Tell us what drives you crazy

We do

  • Map every step, tool, and handoff
  • Find where work waits on a person
  • Score each fix by time returned
  • Propose a scoped first automation
Timeline: 1–2 conversations, usually under a week
Phase 2

Build

We design and deploy the automation into your existing tools: no new platforms to learn, no migration to survive. Where a clean connection between tools does the job, we build that. Where it needs real custom logic or a small piece of software, we build that instead. Either way the first workflow is live and in use within days of starting, not months.

You do

  • Give us access to your tools
  • Test the first version
  • Tell us what feels off

We do

  • Build the workflow end-to-end
  • Connect your existing tools
  • Handle edge cases and errors
Timeline: first automation live within 3–7 days
Phase 3

Scale

Once the first workflow is running, we tune it against real usage, then start on the next highest-leverage problem from the diagnosis. One automation at a time, the manual load comes off your team and the internal running of the business gets quieter. Nothing is set-and-forget. The system grows with you.

You do

  • Run your business normally
  • Flag anything that breaks
  • Tell us the next thing you hate doing

We do

  • Tune and optimize monthly
  • Build the next workflow
  • Keep everything running cleanly
Timeline: ongoing, with monthly check-ins
Week by week

What the first month looks like.

Most businesses are running their first live automation by the end of week two.

Week 1Diagnose

We watch how you actually work.

One or two working sessions with your team. We sit in, observe the real workflow, and map every handoff. No slide deck, no questionnaire. Just us watching and asking the right questions.

Week 2Build

First automation goes live.

The highest-leverage workflow is built and deployed into your existing tools. Shopify, your CRM, Sheets, Slack, WhatsApp, whatever you already run. Your team doesn't need to learn anything new.

Week 3Refine

We tune it against real usage.

The automation runs in the wild for a week. We collect every edge case, every odd request, every scenario that slipped through, then handle each one with its own clean path.

Week 4+Scale

The next workflow starts.

With the first automation humming, we identify what to tackle next. Monthly check-ins keep the whole system sharp. Nothing sits still while your business keeps moving.

FAQ

Common questions.

Most workflows are built and live within 3–7 days. Simpler automations can be running within 24–48 hours of the first conversation.

Not at all. You explain how your business works. We handle everything, from diagnosis to design to build to deployment. You never need to touch a config file or write a line of code.

Whichever the job actually needs. Sometimes the right fix is a clean automation between tools you already use. Sometimes it needs custom logic, or a small piece of software built from scratch. We diagnose first, then build the right thing, not the thing we happen to sell.

Usually the highest-friction, highest-repetition areas: customer communication, order and support handling, onboarding, invoicing and reminders, supplier coordination, and reporting. The diagnosis tells us which one pays back fastest for you.

Shopify, CRMs like HubSpot, Google Sheets, Slack, Gmail, Notion, WhatsApp, billing and payment tools like Razorpay and Stripe, and hundreds more. If it has an API or a webhook, it can be connected.

Every business is different, so pricing depends on scope and complexity. Reach out for a free conversation, no commitment required to find out if it makes sense for you.

Ongoing support and monthly optimization. As your business evolves, the workflows are refined and expanded. Nothing is set-and-forget, we keep it sharp.

Probably yes. From customer support and follow-ups to onboarding, invoicing, and stock or cash alerts, most repetitive internal work can be automated. Just tell us what it is.

D2C is our primary focus, since so much of a brand's operation is already software and lives in tools we can connect. That said, the same approach works for professional services, real estate, coaching, and SaaS teams. If your business runs on repeatable internal work, we can help.

Ready to start the first call?

Tell us about the work that's eating your week. We'll show you what automation could look like.

Get in Touch